Help & safety

About AnnaBrides

A dating site for people who want one lasting relationship with someone in Ukraine or nearby, built around letters, live chat and video rather than swiping.

What the site is for

AnnaBrides is a dating site for people looking for a serious relationship. Most of the women who have a profile here live in Ukraine and neighbouring countries; most of the men who write to them live in North America, Europe and Australia. It is not a swipe app and it is not a marriage broker: nobody is matched, introduced or promised to anybody. You read a profile, you write a letter, and where it goes from there is between the two of you.

Looking around is free. You can open the members gallery, read full profiles and watch free video introductions without an account. You pay only for what you use — letters, live chat, video calls and gifts — with credits you buy one purchase at a time, or with a membership level you buy a month at a time. Nothing you buy on this website renews on its own. A level bought inside our Android application is a different contract — a Google Play subscription that renews until you cancel it in your Google account, set out in the app subscription terms. Prices for both credits and levels are on the pricing page, without signing in.

Who runs it

The site is operated by ANNABRIDES LTD, a company registered in England and Wales (company number 17430138), registered office 124-128 City Road, London, EC1V 2NX, United Kingdom. Payments are processed by CentroBill; the charge appears on a card statement as centrohelp.com.

Support is a person, not a bot: write to support@annabrides.com and you will get an answer from someone who can actually look at your account. The contact page explains what to include so it goes faster. The guides under Dating advice are written and signed by an editorial team inside the company — who they are and how they work is a page of its own.

Is AnnaBrides legitimate? Check for yourself

People searching for "annabrides reviews" or "is annabrides legit" deserve something better than our own opinion, so here is what can be checked independently. The operator is ANNABRIDES LTD, company number 17430138, and the entry is public on Companies House: registered office, incorporation date, officers. The prices on the pricing page are read from the same tariff the payment page uses, so they cannot quietly differ. The refund and cancellation policy says what is refunded and how fast. Profile verification says exactly what is checked and what is not. There is no way to send money to another member through the site, and support answers from support@annabrides.com within one working day.

One thing worth knowing when you search: "anna brides" with a space brings up bridal-wear shops and a marketplace seller with a similar name. They have nothing to do with this site.

How profiles are checked

Every profile on the site belongs to a real person who registered it, and she answers for herself. If you want to know for certain who is on the other side, ask for a video call inside the site: it is the fastest and surest answer there is.

A moderator reviews every new women's profile and can take one down. Some profiles are checked before they appear; others are published straight away and looked at afterwards. Some also go through an identity check — an identity document and a short video recorded on the spot — and others do not, so do not assume that any particular profile has been through it. Men's accounts go live at once and are checked more lightly; we say so plainly rather than claim more than we do. The profile verification page describes exactly what is checked today and what is not, so you do not have to take our word for it.

What we ask of everyone

  • Never send money to someone you have not met, whatever the reason given.
  • Keep the conversation on the site until you know each other well.
  • Ask for a video call before you make any plans. It answers most questions.
  • Tell us if something feels wrong — we would rather look at ten false alarms than miss one real problem.

The dating safety guide goes into how romance scams work, what we do about them, and what we will never ask you for.

This site in numbers

As of September 2026 there are around 1,200 women's profiles on the site. Most are in Ukraine — Kyiv, Kharkiv, Mykolaiv, Dnipro, Odesa and Lviv have the largest groups — with smaller numbers in Poland, Kazakhstan and elsewhere. Roughly one profile in four has a video introduction, and about one in four of the women is over 40. The members overview keeps these figures up to date.

Where next

Everything else — every help page, policy and guide on the site — is indexed on a single help page.

Last reviewed . If something on this page is out of date, tell us at support@annabrides.com.