Virtual gifts and stickers

Virtual Gifts and Stickers

Last updated: 5 September 2026. These rules form part of our Terms of Use and should be read together with our Refund and Cancellation Policy.

This page explains what a gift is on AnnaBrides, what it costs, when it can be refunded and when it cannot. Figures given as examples are the figures in force on the date above; the price of each gift is always shown on the gift itself before you send it.

1. Two kinds of gift

There are two things called a gift on this site. Both of them are virtual: a picture in the conversation, not an object.

Stickers are virtual. A sticker is a small picture you send to a member; it arrives instantly, appears in your conversation and is shown on her profile page. Nothing is shipped and nothing arrives at an address.

Virtual gifts are small paid pictures with a little more presence than a sticker — they arrive the same way, instantly, and are shown in the conversation and on her profile page. Everything sold on this site is virtual. Gifts here are items on the site, not objects that are shipped.

2. What a sticker costs

• Some stickers cost nothing. A part of the sticker collection is free and can be sent as often as you like.
• The rest cost credits. The standard price of every sticker is shown on the sticker itself, before you send it. On the date above every paid sticker costs the same amount of credits, but that is a setting and not a promise: always read the price on the sticker.
• A paid membership level gives a percentage discount on gifts, and the discount grows with the level. It applies to every paid gift on the site. What your level takes off is on your membership page. The discount comes off when the gift is charged, so you are never charged more than the price shown on the gift, and the amount actually taken is the one in your payment history.
• The sender pays; the recipient never pays. Receiving a gift or a sticker costs nothing, and women do not pay to send them.

3. When a sticker is delivered, and why it is not refundable

A sticker is delivered the moment you send it. There is nothing between sending and delivery: it appears in the conversation and on the recipient's page at once, and it cannot be recalled, unsent or returned.

For that reason a sticker that has been sent is not refundable. It is not refundable because the recipient did not answer, because you changed your mind, or because you sent it to the wrong member. This is the same rule that applies to any credits spent on something that was actually provided, and it is set out in section 5 of our Refund and Cancellation Policy.

Where a technical fault on our side took credits for a sticker that was never delivered, that is a different matter: tell us and we will restore the credits or refund them.

4. What the recipient can do with a gift she has received

Gifts and stickers shown on a profile belong to the member who received them, and she decides what is displayed on her own page. She can hide a kind of sticker from her page at any time, and she does not have to explain why. Hiding removes it from view; the record of the gift and of your payment stays, because a payment record cannot be erased by a display setting.

A gift creates no obligation of any kind. Sending one does not buy a reply, a call, a meeting or attention, and no member is required to acknowledge a gift. If a gift is being used to pressure someone, report it (section 7).

5. Bonus credits and the limit that applies to them

Bonus credits are credits we add to your balance free of charge. They are not paid for, they are spent before your purchased credits, and they are never refundable in money.

Bonus credits are limited per member: they pay for a set amount of gifts, stickers and paid content with any one woman within a period — three credits' worth per day on the date above. The same limit covers paid photos, paid videos and unlocked posts; live chat and letters have their own separate limits, described in our Chat and Video Call Rules and in our Correspondence Rules.

Nothing is blocked when that runs out. The limit stops us paying for you; it does not stop you sending. The next gift simply costs your ordinary credits at your level's price.

Membership levels give a discount on gifts. They do not include a number of free gifts each month, and we do not want the words "free gifts" to appear anywhere in a level description where the site does not do it.

6. What a gift is not

• A gift is not a way to send money to a member, and the site has no feature that sends money to a member. If anyone asks you to buy a gift so that she can convert it into cash, or asks for money in any other form, do not do it and report it. Please read the dating safety guide.
• Gifts, stickers and credits have no cash value outside the site. They cannot be sold, transferred to another member, or exchanged for money except where a refund is due under our Refund and Cancellation Policy or applicable law.
• A sticker is a licensed picture shown on the site. Sending one gives you no rights in the image itself.

7. Rules, reporting and blocking

Everything in section 10 of the Terms of Use applies to gifts. Do not use a gift or its message to harass, pressure or abuse anyone, to advertise anything, or to pass on contact details. Do not send a gift to someone who has asked you to stop.

In our Android application you can block or report a member from her profile and from the conversation; while a block is in place neither of you can send the other a gift. On the website, write to support@annabrides.com and we will apply the block or look into the report for you. Reporting or blocking costs nothing, and the member is not told who reported her. We may remove a gift, restrict an account or close it where these rules are broken (sections 13 and 14 of the Terms of Use).

8. Changes to these rules

We may change gift prices, discounts, the collection on offer and the limits for the future; a change does not alter a gift already sent. Where a change materially affects your rights, we will give notice as required by law. The figures quoted above as examples are those in force on the date at the top of this page.

9. Contact

Questions about a gift, a delivery or a charge: support@annabrides.com. Where CentroBill processed the payment, the charge may appear on your statement as centrohelp.com.

ANNABRIDES LTD, company number 17430138, registered in England and Wales. Registered office: 124-128 City Road, London, England, EC1V 2NX.